Michael E. Goulden, President, Goulden Computer Services, Inc.
I have had the pleasure of working with Joel Johnson since the mid 80ís. As a matter of fact, I have used him exclusively for my video and stereo needs since our first encounter. He is the most well informed, conversant person in the field audio-visual electronics that I have ever met.
Joel takes the time to understand what his customers are trying to accomplish before selling even the smallest piece of equipment. His totally honorable approach has more than once resulted in the installation of a substantially better system at a lower cost than my original plan. He has handled stereo systems, home theaters with projectors, screens and speakers, and a large flat-screen plasma TV for me over the years.
These projects have not been without technical problems. Some problems were caused by manufacturer defects, some I caused and one was even caused by the shipper of the equipment. I believe that one is defined by how you handle things when they go wrong. This is where Joel shines. He has stood behind every bit of service that he has performed, many times performing well above his contractual obligations.
When my daughter built her house, I insisted that Joel handle all of the audio-visual needs. I would not have felt comfortable with anyone else managing the project.
If you have the opportunity to work with Joel, I would not hesitate to take it. You will find, as I have, that your search for a trustworthy expert in his field is over.
Joel at Electronic Design helped me understand the technology and how I
could position myself for the future while still staying within my budget.